Privacy Policy
Overview
At EclairTech, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and share information when you use our consulting services, visit our website, or engage with us for software engineering solutions. We believe in transparency and want you to understand exactly how we handle your data in alignment with our mission to empower small businesses through transformative technology solutions.
Information We Collect
We collect information to provide and improve our consulting services. The types of information we collect include:
Contact Information
- Name and professional title
- Email address and phone number
- Company name and website
- Business address and industry information
Project Information
- Technical requirements and project scope details
- Current technology stack and infrastructure information
- Business goals and objectives for AI implementation
Website Analytics
We may collect usage data to improve our website experience, including pages visited, time spent on site, and general geographic location.
How We Use Your Information
We use your information exclusively to provide our consulting and software engineering services. Specifically, we use your data to:
- Respond to consultation requests and schedule strategic assessment calls
- Develop customized AI automation workflows and technical solutions
- Communicate project updates and provide ongoing support
- Improve our service offerings based on client needs and feedback
- Ensure compliance with our service agreements and project deliverables
Data Protection & Security
As a technology consulting firm, we understand the critical importance of data security. We implement industry-standard security measures to protect your information:
- Encrypted data transmission and secure storage protocols
- Access controls limiting data access to authorized personnel only
- Regular security assessments and updates to our systems
- Secure project repositories and communication channels
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share limited information only in the following circumstances:
- With your explicit consent for specific project requirements
- With trusted service providers who assist in delivering our services (under strict confidentiality agreements)
- When required by law or to protect our legal rights
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill our business obligations. Project-related data is typically retained for 3 years after project completion for support purposes, unless you request earlier deletion. Contact information may be retained longer for ongoing business relationship purposes, but you can request deletion at any time.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of any inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
To exercise any of these rights, please contact us at the information provided below.
Cookies and Tracking
Our website may use essential cookies to improve functionality and user experience. We do not use third-party tracking cookies or advertising networks. Any analytics data collected is anonymized and used solely to improve our website performance and user experience.
Contact Information
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Visit: /contact